Crank, Field Effect and X top Ottawa scale-up Employee Net Promoter Score (eNPS) leaderboard

Posted in Work In Ottawa
By: Lindsay Kavanagh | Jun 29, 2020

The Scale-Up Program was established to help high-potential companies manage rapid growth and, ultimately, scale successfully. Through this program, Invest Ottawa supports product-based technology firms in overcoming three proven challenges to rapid growth and market success: customers, revenue, and talent. 

 

When it comes to customers and talent management, we know that landing loyal customers starts with attracting and retaining loyal employees. The customer experience directly correlates with the employee experience; therefore, building a strong company culture is essential in laying a solid foundation for sustainable commercial success. 

 

The question is: how do you assess culture? We gave firms in the Scale-Up Program a place to start.

Lindsay Kavanagh

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