To better design and deliver services for the public, teams should be diverse and reflective of who they serve. The range of experiences that come from diverse teams help to build better services.
By having a variety of perspectives involved in designing, building, and testing products, teams mitigate the risk of creating services that overlook needs of different user groups.
Simply said, the more diverse our teams are, the better able we are to help people.
On Friday February 8, The Canadian Digital Service (CDS) is hosting a hands-on event in Ottawa at the intersection of digital, diversity, and government services.
The event will be discussion-based, using breakout sessions to unpack barriers and generate ideas around improved team diversity and inclusion, and its impact on delivering better services to a diverse public.
Together we will inspire each other and share ideas on harnessing diverse talent to create more inclusive products. The major barriers, themes, and ideas that come from these discussions will be curated and shared.