UX-PM Certification: Level 1 – Adopting UX

TICKETS

Ever wondered how to ensure the user experience (UX) is considered in a project? How to include UX tools? How to cultivate a user centered design culture?

Level 1 of the UX-PM certification is for product owners, digital marketing & project managers, designers, any professional who wants to understand the fundamentals of UX, adopt UX methodologies in their projects and encourage a customer-centered design culture in their organization.

OBJECTIVES
UX-PM 1: Adopting UX

Understand key UX concepts, methods, misconceptions and challenges

Learn methods to integrate user experience into your digital projects

Become a UX ambassador in your organization

WHO IS THIS COURSE FOR?
IT and digital managers including product owners, digital marketing & project managers, designers, any professional who wants to better understand UX and/or how to integrate UX activities into their projects. No prerequisite is needed for level 1, apart from a curiosity for the subject.

WHAT TO EXPECT IN THE TRAINING PROGRAM
Starting with a clear breakdown of what user or customer experience is and is not, this course aims to fully demystify UX. In this course, we will cover:

User experience, User-Centered design, interaction design, usability, context and how they are all related

Common misconceptions and challenges of UX and its disciplines

User behaviour and design-making processes (cognitive mechanisms, emotional responses, etc.)

Principles and benefits of integrating UX activities into product and service development

How and when to involve users in the process – the methods and the value of a strategy based on collaboration and empathy

How to integrate the collected user insights in a persona and how to map the journey

UX as a communication tool and how to promote the value UX within an organization

Immersion and practical application: Review of various solutions, exploring some case studies, building persona and customer’s journey.

A combination of theory and problem-solving exercises

CERTIFICATION EXAM
Online Certification Exam at the end of day 2

2019-08-12 09:00:00 2019-08-13 05:00:00 America/Toronto UX-PM Certification: Level 1 – Adopting UX TICKETS Ever wondered how to ensure the user experience (UX) is considered in a project? How to include UX tools? How to cultivate a user centered design culture? Level 1 of the UX-PM certification is for product owners, digital marketing & project managers, designers, any professional who wants to understand the fundamentals of UX, adopt […] Impact Hub Ottawa
123 Slater Street
Ottawa, ON K1P 5G4
Details Posted in: Community Events Date: Monday Aug 12, 2019, Tuesday Aug 13, 2019 Time: 9:00am-5:00am Cost: $1860 Website: https://www.eventbrite.com/e/ux-certification-level-1-adopting-ux-tickets-65268884992 Venue: Impact Hub Ottawa
123 Slater Street
Ottawa, ON K1P 5G4
Venue Website Organizer: Usable Training