UX-PM Certification: Level 3 – Leading UX

TICKETS

Level 3 of the UX-PM certification, is for any professional who wishes to bridge the gap between the product and the service, to increase the level of UX maturity in the organization, to understand what expertise is needed to help with this transformation and to measure the impact of UX on the project.

OBJECTIVES- UX-PM 3: Leading UX
– Understand the connection between the product and the service (Service Design)
– Develop a UX maturity model and a roadmap to initiate change towards a customer-centric organization
– Build UX capacity
– Integrate collaboration and co-creation activities into teams
– Define key experience indicators to measure the change
– Become a UX influencer within the organization

TARGETED AUDIENCE
UX-PM 3 certification is best suited for UX-PM Level 2 certified practitioners or professionals who have 5+ years of experience leading a technology-based solution or service.

COURSE DETAILS
In this course, we will cover:
– Linking the product to the service (introduction to Service Design)
– Transforming the organization through Service Design, measuring the UX maturity models – example of a 5-step roadmap
– Building the internal capacity of your UX team: Understand the many disciplines of UX and hire the right skill set for your project
– Collaborating through participatory design, co-creation and problem solving (divergent and convergent thinking)
– Prototyping sprints (fail fast)
– Measuring UX, CX & usability using Key experience indicators
– Growing UX knowledge within the organization

Combination of theory, practical exercises and problem-solving methods

CERTIFICATION EXAM
Online Certification Exam at the end of day 2

2019-12-05 09:00:00 2019-12-06 05:00:00 America/Toronto UX-PM Certification: Level 3 – Leading UX TICKETS Level 3 of the UX-PM certification, is for any professional who wishes to bridge the gap between the product and the service, to increase the level of UX maturity in the organization, to understand what expertise is needed to help with this transformation and to measure the impact of UX on the project. OBJECTIVES- […] Impact Hub Ottawa
123 Slater St 6th Floor,
Ottawa, ON K1P 5H2
Details Posted in: Community Events Date: Thursday Dec 05, 2019, Friday Dec 06, 2019 Time: 9:00am-5:00am Cost: $2190 Website: https://www.eventbrite.com/e/usable-training-user-experience-ux-certifications-tickets-68836422593 Venue: Impact Hub Ottawa
123 Slater St 6th Floor,
Ottawa, ON K1P 5H2
Venue Website Organizer: Usable Training