June 3, 1:00-2:00 pm

Virtual via Zoom

Join Sarah Catherine Gauthier, Product Manager at Costco Wholesale Canada, and Nilufer Erdebil, Founder & CEO of Spring2 Innovation, for a practical webinar exploring how journey mapping, product management and cross-functional collaboration really work in complex environments like retail and global supply chains.

We’ll cover how journey maps are used in practice, what changes after creating them, how to handle resistance from stakeholders, and why relationship building is essential to trust and alignment. We’ll also explore how roles like product managers and product owners operate in these systems and what impacts real-world constraints have on how people work.

If you’ve ever struggled with alignment, complexity or getting people on the same page, this session will bring real-world insight and experience.

Registration for the free webinar—https://us02web.zoom.us/webinar/register/4717789552705/WN_5JHxICyJTkag2UUsQgsDWg

This event is not affiliated with Invest Ottawa and is independently organized by a third party.