The public sector is increasingly challenged with solving complex business problems in a collaborative way while working with end-users, clients, and citizens. Whether you are tackling a specific project, designing new policies, developing new products, or building a solution to encourage ongoing innovation within your organization, Design Thinking can help.
Design Thinking is a user-centric, solutions-based methodology. It provides the structure and methods for solving complex problems that can be used to disrupt traditional approaches to citizen service delivery in a collaborative and creative way. By leveraging an inclusive problem-solving approach to identifying alternatives and reducing limiting ideas and constraints, it provides a deep understanding of user needs and allows departments and individuals to deliver on “the possible”.
Virtual Format
This training will be taking place virtually on December 7th and 8th, 2020 with 2 sessions per day; one in the morning and one in the afternoon. We use a virtual platform that you are able to access from your home network. You do not need your corporate VPN to access the training.
Schedule:
Monday, December 7th: 9am-10:30am & 1pm-2:30pm
Tuesday, December 8th: 9am-10:30am & 1pm-2:30pm
You will receive separate invitations to all 4 sessions listed above.