Design Thinking for the Public Sector (Level 1)

The public sector is increasingly challenged with solving complex business problems in a collaborative way while working with end-users, clients, and citizens. Whether you are tackling a specific project, designing new policies, developing new products, or building a solution to encourage ongoing innovation within your organization, Design Thinking can help.

Design Thinking is a user-centric, solutions-based methodology. It provides the structure and methods for solving complex problems that can be used to disrupt traditional approaches to citizen service delivery in a collaborative and creative way. By leveraging an inclusive problem-solving approach to identifying alternatives and reducing limiting ideas and constraints, it provides a deep understanding of user needs and allows departments and individuals to deliver on “the possible”.

Program Topics:
• Basics of Design Thinking
• Understanding Good Design
• Tools and Methods Used in Design Thinking
• Breaking Down Problems
• Designing for the Customer

Objectives:
• Identify the tools and methods used in Design Thinking and how to apply them to real-world challenges;
• Establish methods to recognize and understand citizen and client needs; and
• Learn how to apply Design Thinking to identify ways to enhance and improve citizen and end-user experience while increasing innovation in a public sector setting.

Join us for this virtual interactive training on June 7-8, 2021. We use a virtual platform that you are able to access from your home network.

2021-06-07 09:00:00 2021-06-08 02:30:00 America/Toronto Design Thinking for the Public Sector (Level 1) The public sector is increasingly challenged with solving complex business problems in a collaborative way while working with end-users, clients, and citizens. Whether you are tackling a specific project, designing new policies, developing new products, or building a solution to encourage ongoing innovation within your organization, Design Thinking can help. Design Thinking is a user-centric, […] The joining link to the online learning platform will be sent upon registration.
Details Posted in: Community Events Date: Monday Jun 07, 2021, Tuesday Jun 08, 2021 Time: 9:00am-2:30am Cost: $1243 Website: https://www.eventbrite.ca/e/design-thinking-for-the-public-sector-level-1-tickets-131626880543 Venue: The joining link to the online learning platform will be sent upon registration. Organizer: Spring2 Innovation Phone: 6138500854
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