Spring2 has developed a Design Thinking Certification Program intended to help leaders and employers determine who is truly qualified to be a Design Thinking Professional. This industry leading certification program serves as a way for professionals to showcase their Design Thinking knowledge and provides employers with the peace of mind that a certain level of design thinking knowledge and experience has been achieved.
The Spring2 Design Thinking Certification Program is an immersive 5-day course. Throughout the course you will learn the Five Stages of Design Thinking: Empathize (Discovery), Define, Ideate, Prototype, and Test. By the end of the course, you will know how to apply design thinking tools and methodologies from a solution based lens with the end-user in mind.
SESSION 1: Design Thinking 101
This session will set the stage for the certification program and will cover the basics of Design Thinking. You will learn tools for empathizing with the end-client, allowing you to understand stakeholders’ needs, mindsets, attitudes and challenges, which will in turn guide you to their unmet and unarticulated needs.
SESSION 2: Getting to the Root of the Problem
Session 2 is all about getting to the root of the problem. You will learn how to apply Journey Mapping (JM) to identify the real problem to be solved. JM uncovers the root issue by analyzing the clients’ end to end experience using the organization’s service or product.
SESSION 3: Define the Problem & Generate Solutions
By looking through a multi-stakeholder lens, Session 3 will teach you how to define the problem by leveraging facilitated brainstorming techniques to ideate possible solutions.
SESSION 4: Making it Real: Prototyping Real World Solutions
Contrary to popular belief, Session 4 isn’t solely about checking if the solution is right. It is about asking good questions to uncover biases/assumptions, create momentum for an action plan going forward and to prepare an you, or your organization, for how the solution will look, feel and work in practice.
SESSION 5: Test, Test, Test!
Session 5 is the testing phase and this is when you will engage end users to test the prototype and the assumptions made during Session 4, the Prototyping Phase. It is at this stage that ideas can be regenerated, or hybrid prototypes can be co-created if necessary, to address the real problem.
This training will be taking place virtually on November 16, 17 and 18, as well as December 10-11, 2020 with 2 sessions per day; one in the morning and one in the afternoon. We use a virtual platform that you are able to access from your home network. You do not need your corporate VPN to access the training.
Monday, November 16th: 9am-11:00am & 1pm-2:30pm
Tuesday, November 17th: 9am-11:00 & 1pm-2:30pm
Wednesday, November 18th: 9am-11:00am & 1pm-2:30pm
Thursday, December 10th: 9am-11:00am & 1pm-2:30pm
Friday, December 11th: 9am-11:00am & 1pm-2:30pm
You will receive separate invitations to all sessions listed above.