Design Thinking for the Public Sector (Level 1)
The public sector is increasingly challenged with solving complex business problems in a collaborative way while working with end-users, clients, and citizens. Whether you are tackling a specific project, designing new policies, developing new products, or building a solution to encourage ongoing innovation within your organization, Design Thinking can help.
Design Thinking is a user-centric, solutions-based methodology. It provides the structure and methods for solving complex problems that can be used to disrupt traditional approaches to citizen service delivery in a collaborative and creative way. By leveraging an inclusive problem-solving approach to identifying alternatives and reducing limiting ideas and constraints, it provides a deep understanding of user needs and allows departments and individuals to deliver on “the possible”.
Design Thinking methodology includes five (5) phases; Empathize, Define, Ideate, Prototype and Test. Throughout the course, we will guide participants through each phase and the various tools and methods that can be applied to work with clients, citizens, and in life. Various case studies identifying solid Design Thinking approaches will be reviewed and used to ensure a deep understanding among the participants.
Virtual Format
This training will be taking place virtually beginning on Tuesday, March 22-23, 2022 with 2 sessions per day; one in the morning and one in the afternoon. We use a virtual platform that you are able to access from your home network. You do not need your corporate VPN to access the training.
Schedule:
- Tuesday, March 22nd: 9am-10:30am & 1pm-2:30pm EST
- Wednesday, March 23rd: 9am-10:30am & 1pm-2:30pm EST
Shoebox enables hearing care around the world. It creates, sells, and supports products that help clinicians identify hearing loss. The maker of Shoebox, Clearwater Clinical, hit a huge milestone in 2018 when they entered a strategic partnership with international hearing device company 
Transforming our data-driven world takes talent, and MindBridge is where it’s happening. This is where you’ll take artificial intelligence to enable and inspire humans to do more and be better. Our people, our customers, and our investors agree: No one else is accomplishing what we’re doing with data-driven AI right now. 
Tehama is enabling the digital workplace of the future. 150 companies are using Tehama. 600,000+ hours of IT services delivered. Zero breaches. The company’s head office is in the heart of the highly desirable Westboro neighborhood of Ottawa where you have your pick of the best of Ottawa’s cafes, restaurants and shops. Prefer to work from home? Tehama offers remote working options and flexible core hours. Join a team of the best and brightest and enjoy competitive salaries, benefits and a commitment to YOUR long-term success. 
Spartan Bioscience aspires to unleash the power of DNA testing for everyone. Like the Spartan warriors of Ancient Greece, our smart, hard-working, and honorable team members get things done. Learn