When Customer Success and Customer Education Team Up: A Dynamic Duo

When Customer Success and Customer Education Team Up: A Dynamic Duo

Are you seeing a shift where customer success and customer education are blending to boost retention, satisfaction, and product adoption? In this exciting webinar, Sarah Sedgman, CEO and Founder at LearnExperts, joins Rob Rathwell, VP Customer Success at Coveo, and Stephanie Leblanc, VP Customer Success at Knak, to explore how these two functions are coming together to transform customer engagement.

Join us as we discuss:
• The emerging trend of merging customer success and education and what it means for your organization
• Real-world insights into how companies are scaling onboarding and adoption through combined efforts
• What happens when customer success leaders face the complexities of training? (Hint: Tools like LEAi can help)
• Proven strategies and tools to build loyalty, reduce churn, and drive product adoption through integrated customer success and education initiatives

Who should join:
• Customer success leaders
• Customer education leaders
• Anyone responsible for building enablement and training for sales, customer support and other front-line staff.

Join us!

2024-10-16 12:00:00 2024-10-16 13:00:00 America/Toronto When Customer Success and Customer Education Team Up: A Dynamic Duo When Customer Success and Customer Education Team Up: A Dynamic Duo Are you seeing a shift where customer success and customer education are blending to boost retention, satisfaction, and product adoption? In this exciting webinar, Sarah Sedgman, CEO and Founder at LearnExperts, joins Rob Rathwell, VP Customer Success at Coveo, and Stephanie Leblanc, VP Customer […]
Details Posted in: Invest Ottawa Events, Other Events Date: Wednesday Oct 16, 2024 Time: 12:00pm-1:00pm Cost: Free Website: https://register.gotowebinar.com/register/8753762266989705050?source=IO Organizer: LearnExperts